[ { "ch": "Murphy's law can be regarded as the notion", "ansGr": [ { "ans": [ "If something can go wrong it will", "true" ] }, { "ans": [ "It can never happen to me", "false" ] }, { "ans": [ "If something goes wrong I am certain to get the blame", "false" ] } ] }, { "ch": "Murphy's law saying was after", "ansGr": [ { "ans": [ "One failed test with pilot seat", "true" ] }, { "ans": [ "One pilot mistake", "false" ] }, { "ans": [ "One maintenance error", "false" ] } ] }, { "ch": "The PEAR model of human factoties consists of", "ansGr": [ { "ans": [ "4 parts", "true" ] }, { "ans": [ "2 parts", "false" ] }, { "ans": [ "5 parts", "false" ] } ] }, { "ch": "P of the PEAR model stans for", "ansGr": [ { "ans": [ "P stands for People (the humans in the system)", "true" ] }, { "ans": [ "P stands for Procedures used in the system", "false" ] }, { "ans": [ "P stands for Preparations for job in the system", "false" ] } ] }, { "ch": "Which part of the PEAR model would the training availability belong to", "ansGr": [ { "ans": [ "R for the Resources", "true" ] }, { "ans": [ "A for the Actions", "false" ] }, { "ans": [ "E for the Environment", "false" ] } ] }, { "ch": "The organizational environment covers issues such as", "ansGr": [ { "ans": [ "Supervision, pressures, organization/ safety culture and existing organizational norms", "true" ] }, { "ans": [ "Location, organization and safety culture", "false" ] }, { "ans": [ "Lighting, temperature and noise level", "false" ] } ] }, { "ch": "Which part of PEAR is identifying procedures to be followed in", "ansGr": [ { "ans": [ "A for the Actions", "true" ] }, { "ans": [ "P for the Personel", "false" ] }, { "ans": [ "R for the Resources", "false" ] } ] }, { "ch": "In their Maintenance Human Factors training package,PEAR has been used for over a decade by:", "ansGr": [ { "ans": [ "Some JAR/ EASA 145- approved organisations and the US Federal Aviation Administration (FAA)", "true" ] }, { "ans": [ "The US Federal Aviation Administration (FAA)", "false" ] }, { "ans": [ "Some JAR/ EASA 145- approved organisations", "false" ] } ] }, { "ch": "What happened on the tragic Aloha Flight 243, which took place on April 28, 1988", "ansGr": [ { "ans": [ "The large section of the upper forward fuselagetore off during the flight", "true" ] }, { "ans": [ "The left hand windshield separated from its frame during the flight", "false" ] }, { "ans": [ "The outflow valve was in the opened position during the flight", "false" ] } ] }, { "ch": "Investigators of the Aloha flight 243 made 18 Safety Recommendations that were enacted", "ansGr": [ { "ans": [ "For FAA and for Aloha Airlines", "true" ] }, { "ans": [ "For FAA", "false" ] }, { "ans": [ "For Aloha Airlines", "false" ] } ] }, { "ch": "What happened on BAC-111 aircraft that performed the British Airways Flight 5390 from Birmingham Airport in England to Málaga Airport in Spain, on 10 June 1990", "ansGr": [ { "ans": [ "The left hand windshield separated from its frame during the flight", "true" ] }, { "ans": [ "The outflow valve was in the opened position during the flight", "false" ] }, { "ans": [ "The large section of the upper forward fuselagetore off during the flight", "false" ] } ] }, { "ch": "Investigators of the British Airways BAC -111 aircarf made eight safety recommendations in the final accident report that applied to", "ansGr": [ { "ans": [ "Civil Aviation Authority and British Airways", "true" ] }, { "ans": [ "British Airways only", "false" ] }, { "ans": [ "Aircraft manufacture", "false" ] } ] }, { "ch": "What happened on B737 aircraft that performed the Helios Airways Flight 522flight from Larnaca, Cyprus, to Prague, Czech Republic on August 14, 2005", "ansGr": [ { "ans": [ "The outflow valve was left in the opened position during the flight", "true" ] }, { "ans": [ "The left hand windshield separated from its frame during the flight", "false" ] }, { "ans": [ "The left hand windshield separated from its frame during the flight", "false" ] } ] }, { "ch": "What was a significant contributing factor of the Helios Airways B737 with the outflow valve was in the opened position", "ansGr": [ { "ans": [ "The vagueness of the maintenance manual instructions", "true" ] }, { "ans": [ "The maintenance staff did not have enough time", "false" ] }, { "ans": [ "The pilot did not contact the company operation center on time", "false" ] } ] }, { "ch": "How many elements of The Dirty Dozen that influence people to make mistakes.", "ansGr": [ { "ans": [ "12", "true" ] }, { "ans": [ "10", "false" ] }, { "ans": [ "11", "false" ] } ] }, { "ch": "Accidents and engineering faults are.", "ansGr": [ { "ans": [ "significant and increasing", "true" ] }, { "ans": [ "insignificant and decreasing", "false" ] }, { "ans": [ "insignificant and increasing", "false" ] } ] }, { "ch": "Consequences of human factors have effect on", "ansGr": [ { "ans": [ "flight safety", "true" ] }, { "ans": [ "flight delay only", "false" ] }, { "ans": [ "flight cancelation", "false" ] } ] }, { "ch": "Maintenance related incidents involve human factors is universally agreed", "ansGr": [ { "ans": [ "at least 80 percent", "true" ] }, { "ans": [ "at least 20 percent", "false" ] }, { "ans": [ "about 50 percent", "false" ] } ] }, { "ch": "Human factors can cause", "ansGr": [ { "ans": [ "injuries, wasted time, and even accidents", "true" ] }, { "ans": [ "injuries, wasted time", "false" ] }, { "ans": [ "deffects", "false" ] } ] }, { "ch": "Murphy's law is perpetuated mainly by", "ansGr": [ { "ans": [ "complacency", "true" ] }, { "ans": [ "violations.", "false" ] }, { "ans": [ "poor aircraft design", "false" ] } ] }, { "ch": "Murphy’s Law can be used as a tool,", "ansGr": [ { "ans": [ "expect things to go wrong and put maintenance safety culture into action", "true" ] }, { "ans": [ "expect nothings to go wrong", "false" ] }, { "ans": [ "expect some things to go wrong and that’s all", "false" ] } ] }, { "ch": "Extreme discomfort experienced by a maintenance engineer due to working in a confined space is known as", "ansGr": [ { "ans": [ "Claustrophobia", "true" ] }, { "ans": [ "Acrophobia", "false" ] }, { "ans": [ "Agoraphobia", "false" ] } ] }, { "ch": "Extreme discomfort experienced by a maintenance engineer due to working at significant heights is known as", "ansGr": [ { "ans": [ "Acrophobia", "true" ] }, { "ans": [ "Acrophobia", "false" ] }, { "ans": [ "Agoraphobia", "false" ] } ] }, { "ch": "The 'working memory' is", "ansGr": [ { "ans": [ "The short term memory", "true" ] }, { "ans": [ "The long term memory", "false" ] }, { "ans": [ "The ultra short term memory", "false" ] } ] }, { "ch": "The type of memory which is most easily influenced by a person's expectations of what should have happened is", "ansGr": [ { "ans": [ "The episodic memory", "true" ] }, { "ans": [ "The semantic memory", "false" ] }, { "ans": [ "The long term memory", "false" ] } ] }, { "ch": "The type of attention when a person is monitoring several sources of input, with greater attention being given to one or more sources is", "ansGr": [ { "ans": [ "The selective attention", "true" ] }, { "ans": [ "The divided attention", "false" ] }, { "ans": [ "The focused attention", "false" ] } ] }, { "ch": "People with colour defective vision usually have difficulty differentiating between", "ansGr": [ { "ans": [ "Red and green", "true" ] }, { "ans": [ "Blue and yellow", "false" ] }, { "ans": [ "Blue and green", "false" ] } ] }, { "ch": "What type of lens is used to overcome near sightedness", "ansGr": [ { "ans": [ "Concave", "true" ] }, { "ans": [ "Bi-focal", "false" ] }, { "ans": [ "Convex", "false" ] } ] }, { "ch": "What type of lens is used to overcome far sightedness", "ansGr": [ { "ans": [ "Convex", "true" ] }, { "ans": [ "Concave", "false" ] }, { "ans": [ "Bi-focal", "false" ] } ] }, { "ch": "The inability for the eyes to accommodate sufficiently is known as", "ansGr": [ { "ans": [ "Presbyopia", "true" ] }, { "ans": [ "Hypermetropia", "false" ] }, { "ans": [ "Myopia", "false" ] } ] }, { "ch": "Presbyopia often effects the eyes of people after the age of", "ansGr": [ { "ans": [ "40", "true" ] }, { "ans": [ "55", "false" ] }, { "ans": [ "70", "false" ] } ] }, { "ch": "Visual Acuity is the ability", "ansGr": [ { "ans": [ "Of the eye to discriminate sharp detail at varying distances", "true" ] }, { "ans": [ "To differentiate between different colours", "false" ] }, { "ans": [ "To detect objects in the peripheral vision", "false" ] } ] }, { "ch": "Colour defective vision affects", "ansGr": [ { "ans": [ "Almost 1 in 10 of men", "true" ] }, { "ans": [ "More women than men", "false" ] }, { "ans": [ "Almost 1 in 10 of women", "false" ] } ] }, { "ch": "The ear is used to detect", "ansGr": [ { "ans": [ "Acceleration", "true" ] }, { "ans": [ "Speed", "false" ] }, { "ans": [ "Height", "false" ] } ] }, { "ch": "The normal human ear is sensitive to frequencies", "ansGr": [ { "ans": [ "Between about 20 Hz and 20 000 Hz", "true" ] }, { "ans": [ "Below 20 Hz", "false" ] }, { "ans": [ "Above 20000 Hz", "false" ] } ] }, { "ch": "What range of sound is usually impaired first with the onset of presbycusis", "ansGr": [ { "ans": [ "High pitch sound", "true" ] }, { "ans": [ "Low pitch sound", "false" ] }, { "ans": [ "Mid range sound", "false" ] } ] }, { "ch": "Human beings basically process information in", "ansGr": [ { "ans": [ "05 stages", "true" ] }, { "ans": [ "03 stages", "false" ] }, { "ans": [ "06 stages", "false" ] } ] }, { "ch": "Light enters the eye through", "ansGr": [ { "ans": [ "The cornea", "true" ] }, { "ans": [ "The visual cortex", "false" ] }, { "ans": [ "The retina", "false" ] } ] }, { "ch": "About 70 - 80% of the total focusing ability of the eye is carried out by", "ansGr": [ { "ans": [ "The cornea", "true" ] }, { "ans": [ "The iris", "false" ] }, { "ans": [ "The retina", "false" ] } ] }, { "ch": "Peripheral vision is detected by", "ansGr": [ { "ans": [ "The rods", "true" ] }, { "ans": [ "The cones", "false" ] }, { "ans": [ "The fovea", "false" ] } ] }, { "ch": "At lower light levels, the visual sensing is performed mainly by", "ansGr": [ { "ans": [ "The rods", "true" ] }, { "ans": [ "The fovea", "false" ] }, { "ans": [ "The cones", "false" ] } ] }, { "ch": "A person with 20/40 vision has", "ansGr": [ { "ans": [ "worse eyesight as a person with 20/20 vision", "true" ] }, { "ans": [ "better eyesight than a person with 20/20 vision", "false" ] }, { "ans": [ "the same eyesight as a person with 20/20 vision", "false" ] } ] }, { "ch": "Long term memory capacity is usually", "ansGr": [ { "ans": [ "unlimited.", "true" ] }, { "ans": [ "4 - 8 years", "false" ] }, { "ans": [ "12 months", "false" ] } ] }, { "ch": "The difference between what a person 'can' do and what he 'will' do is largely determined by:", "ansGr": [ { "ans": [ "His motivation.", "true" ] }, { "ans": [ "His education and training.", "false" ] }, { "ans": [ "His physical and mental health", "false" ] } ] }, { "ch": "Motivation stimulates one to achieve various things and it usually considered to be:", "ansGr": [ { "ans": [ "A positive force", "true" ] }, { "ans": [ "A negative force", "false" ] }, { "ans": [ "A neural force", "false" ] } ] }, { "ch": "Internal Motivation means:", "ansGr": [ { "ans": [ "Do it because we want to", "true" ] }, { "ans": [ "Do it because we get rewards", "false" ] }, { "ans": [ "Do it because someone else has told you to", "false" ] } ] }, { "ch": "The delayed reward on workplace has", "ansGr": [ { "ans": [ "Doubtful effects", "true" ] }, { "ans": [ "Negative effects", "false" ] }, { "ans": [ "Positive effects", "false" ] } ] }, { "ch": "Delayed punishments have negative effects: they don’t lead to improved behavior and they make people", "ansGr": [ { "ans": [ "resentful", "true" ] }, { "ans": [ "happy", "false" ] }, { "ans": [ "relieved", "false" ] } ] }, { "ch": "According to Maslow, safety needs (protection from potentially dangerous objects or situations)", "ansGr": [ { "ans": [ "is second only to physiological needs (food drink, oxygen etc.)", "true" ] }, { "ans": [ "is the most primal need of humans", "false" ] }, { "ans": [ "is the last need of human after all other needs have been satisfied", "false" ] } ] }, { "ch": "Demotivated people tend to demonstrate", "ansGr": [ { "ans": [ "a poor record of time keeping and high absenteeism", "true" ] }, { "ans": [ "willingness to accept responsibility", "false" ] }, { "ans": [ "high performance and results being consistently achieved", "false" ] } ] }, { "ch": "Group responsibility has", "ansGr": [ { "ans": [ "its advantages and its disadvantages", "true" ] }, { "ans": [ "its advantages only", "false" ] }, { "ans": [ "its disadvantages only", "false" ] } ] }, { "ch": "The disadvantage of group responsibility is that", "ansGr": [ { "ans": [ "Each member of the group often just assumes that ‘someone else will do it’", "true" ] }, { "ans": [ "Each member of the group ought to feel responsible for the output of that group", "false" ] }, { "ans": [ "Each member must work together", "false" ] } ] }, { "ch": "The Hawthorne effect (also referred to as the observer effect) is that", "ansGr": [ { "ans": [ "Workers perform better when they believe they are being observed", "true" ] }, { "ans": [ "Workers perform less when they believe they are being observed", "false" ] }, { "ans": [ "Workers perform slower when they believe they are being observed", "false" ] } ] }, { "ch": "Peer pressure is the pressure we feel to do what our group or peers expect of us, peer pressure", "ansGr": [ { "ans": [ "is closely linked to organizational norms and culture", "true" ] }, { "ans": [ "can work for safety always", "false" ] }, { "ans": [ "can work against safety", "false" ] } ] }, { "ch": "Among the group, the person who is most likely to be agreed with is", "ansGr": [ { "ans": [ "the expertise of the group members", "true" ] }, { "ans": [ "the person who repeats the point most times", "false" ] }, { "ans": [ "the most argumentative person", "false" ] } ] }, { "ch": "Team members working together in ways to achieve one or more common goals; team requires", "ansGr": [ { "ans": [ "interdependence", "true" ] }, { "ans": [ "independence", "false" ] }, { "ans": [ "dependence", "false" ] } ] }, { "ch": "The key issue in resolving a conflict is first to determine", "ansGr": [ { "ans": [ "what is right?", "true" ] }, { "ans": [ "who is right?", "false" ] }, { "ans": [ "who is present?", "false" ] } ] }, { "ch": "The official team leader should", "ansGr": [ { "ans": [ "be the person the rest of the group defers to", "true" ] }, { "ans": [ "be afraid to lead", "false" ] }, { "ans": [ "be a assigned supervisor", "false" ] } ] }, { "ch": "The symptoms of de-motivation are very similar to the symptoms of", "ansGr": [ { "ans": [ "stress", "true" ] }, { "ans": [ "tiredness", "false" ] }, { "ans": [ "mental illness", "false" ] } ] }, { "ch": "The Window of Circadian Low (WOCL) is a high risk time for human error and it refers to", "ansGr": [ { "ans": [ "The period from around 2 am to 5 am", "true" ] }, { "ans": [ "The period from around 6 am to 9 pm", "false" ] }, { "ans": [ "The period from around 2 pm to 5 pm", "false" ] } ] }, { "ch": "Alertness and performance is reduced when the body temperature is", "ansGr": [ { "ans": [ "below normal", "true" ] }, { "ans": [ "above normal", "false" ] }, { "ans": [ "either above or below normal", "false" ] } ] }, { "ch": "The cycles of body temperature, sleep requirement and alertness are called", "ansGr": [ { "ans": [ "circadian rhythms", "true" ] }, { "ans": [ "earth cycles", "false" ] }, { "ans": [ "ecto - meridian cycles", "false" ] } ] }, { "ch": "How long is normal sleep inertia ( a sleep drunkenness)", "ansGr": [ { "ans": [ "15 min", "true" ] }, { "ans": [ "5 min", "false" ] }, { "ans": [ "60 min", "false" ] } ] }, { "ch": "For a person with normal Circadian rhythms, the body temperature will be lowest", "ansGr": [ { "ans": [ "around 3 o'clock in the morning", "true" ] }, { "ans": [ "upon waking", "false" ] }, { "ans": [ "at midnight", "false" ] } ] }, { "ch": "Which conditions in the workplace can make the effects of fatigue more severe?", "ansGr": [ { "ans": [ "low light and warm tempretura", "true" ] }, { "ans": [ "bright light", "false" ] }, { "ans": [ "low tempretura", "false" ] } ] }, { "ch": "Which task in the workplace can make the effects of fatigue more severe?", "ansGr": [ { "ans": [ "the boring task performed while seated", "true" ] }, { "ans": [ "the interesting task", "false" ] }, { "ans": [ "the task performed while standed", "false" ] } ] }, { "ch": "Maintenance tips for dealing with the WOCL: 2–5 am", "ansGr": [ { "ans": [ "Ask someone to check your work", "true" ] }, { "ans": [ "Do tasks as quickly as you can", "false" ] }, { "ans": [ "Do some safety critical tasks", "false" ] } ] }, { "ch": "Report that daytime sleepiness is affecting the quality of their work concerning", "ansGr": [ { "ans": [ "Over 40 per cent of adults in the general population", "true" ] }, { "ans": [ "About 20 per cent of adults in the general population", "false" ] }, { "ans": [ "Over 40 per cent of men in the general population", "false" ] } ] }, { "ch": "How many of maintenance personel worlwide considers that fatigue is a safety issue in aircraft maintenance", "ansGr": [ { "ans": [ "over 80 percent", "true" ] }, { "ans": [ "50 percent", "false" ] }, { "ans": [ "33 percent", "false" ] } ] }, { "ch": "Who has responsibility for managing fatigue?", "ansGr": [ { "ans": [ "Employer and employee", "true" ] }, { "ans": [ "Employer", "false" ] }, { "ans": [ "Employee", "false" ] } ] }, { "ch": "The first and most obvious way to prevent fatigue is", "ansGr": [ { "ans": [ "to get more good quality sleep", "true" ] }, { "ans": [ "to get more vacation", "false" ] }, { "ans": [ "to get more food and beverage", "false" ] } ] }, { "ch": "The optimum level of performance is obtained", "ansGr": [ { "ans": [ "between underload and overload condition", "true" ] }, { "ans": [ "in overload condition", "false" ] }, { "ans": [ "in underload condition", "false" ] } ] }, { "ch": "Removal of alcohol from the blood stream", "ansGr": [ { "ans": [ "cannot be speeded up", "true" ] }, { "ans": [ "can be speeded up by sleeping", "false" ] }, { "ans": [ "can be speeded up by drinking strong coffee", "false" ] } ] }, { "ch": "How many are main types of drug affecting the central nervous system", "ansGr": [ { "ans": [ "3", "true" ] }, { "ans": [ "4", "false" ] }, { "ans": [ "2", "false" ] } ] }, { "ch": "Caffeine (in coffee, tea, and cola drinks) is belong to", "ansGr": [ { "ans": [ "Stimulants", "true" ] }, { "ans": [ "Depressants", "false" ] }, { "ans": [ "Hallucinogens", "false" ] } ] }, { "ch": "Alcohol is belong to", "ansGr": [ { "ans": [ "Depressants", "true" ] }, { "ans": [ "Stimulants", "false" ] }, { "ans": [ "Hallucinogens", "false" ] } ] }, { "ch": "Employers must provide their employees with personal ear protectors if the noise level for long time period reaches", "ansGr": [ { "ans": [ "85 dB", "true" ] }, { "ans": [ "70 dB", "false" ] }, { "ans": [ "60 dB", "false" ] } ] }, { "ch": "Without ear protection even for a short duration is NOT recommended if the noise level reaches", "ansGr": [ { "ans": [ "115 dB", "true" ] }, { "ans": [ "85 dB", "false" ] }, { "ans": [ "70 dB", "false" ] } ] }, { "ch": "Important matters are discussed", "ansGr": [ { "ans": [ "away from noisy areas", "true" ] }, { "ans": [ "at noisy enviroment", "false" ] }, { "ans": [ "with ear plugs installed", "false" ] } ] }, { "ch": "How many are types of HPD Hearing Protecting Device", "ansGr": [ { "ans": [ "2", "true" ] }, { "ans": [ "3", "false" ] }, { "ans": [ "4", "false" ] } ] }, { "ch": "The hearing protection from simple foam plugs to full earmuff offering noise reduction from", "ansGr": [ { "ans": [ "25-30 dB", "true" ] }, { "ans": [ "5-10 dB", "false" ] }, { "ans": [ "10-15 dB", "false" ] } ] }, { "ch": "Up to what proximity to an aircraft with engines running is the use of ear protection recommended for maintenance personnel?", "ansGr": [ { "ans": [ "200 - 300 metres", "true" ] }, { "ans": [ "20-30 metres", "false" ] }, { "ans": [ "2-3 metres", "false" ] } ] }, { "ch": "The effect on an engineer of environmental noise is", "ansGr": [ { "ans": [ "it decreases concentration and quality of work", "true" ] }, { "ans": [ "it has no affect on concentration of quality of work", "false" ] }, { "ans": [ "it improves concentration and quality of work.", "false" ] } ] }, { "ch": "A maintenance staffs are likely to encounter CO carbon monoxide", "ansGr": [ { "ans": [ "in ground equipment, such as fueling trucks and tugs", "true" ] }, { "ans": [ "in aircraft cabin", "false" ] }, { "ans": [ "in metal workshop", "false" ] } ] }, { "ch": "A condition known as Occupational Asthma is caused", "ansGr": [ { "ans": [ "by paints", "true" ] }, { "ans": [ "by toxic metal", "false" ] }, { "ans": [ "by hydraulic fluids", "false" ] } ] }, { "ch": "How many are types of Pressure Respirators?", "ansGr": [ { "ans": [ "2", "true" ] }, { "ans": [ "3", "false" ] }, { "ans": [ "1", "false" ] } ] }, { "ch": "Heat rash, commonly called prickly heat, is a common skin problem in", "ansGr": [ { "ans": [ "hot environments.", "true" ] }, { "ans": [ "cold environments.", "false" ] }, { "ans": [ "wet environments.", "false" ] } ] }, { "ch": "Heat Index predicts likelihood of heat related disorder and its increasing", "ansGr": [ { "ans": [ "with relative humidity and temperature", "true" ] }, { "ans": [ "with relative humidity", "false" ] }, { "ans": [ "with temperature", "false" ] } ] }, { "ch": "What is NOT recommendation for working in the cold", "ansGr": [ { "ans": [ "use alcohol to maintain body temperature", "true" ] }, { "ans": [ "reduce activities that promote heavy sweating", "false" ] }, { "ans": [ "use warm beverages, warm gloves", "false" ] } ] }, { "ch": "White Finger Syndrome is caused", "ansGr": [ { "ans": [ "by frequent use of vibrating hand tool", "true" ] }, { "ans": [ "by prolong working in low temperature", "false" ] }, { "ans": [ "by repeated contact with cleaning solvents", "false" ] } ] }, { "ch": "Excess noise in a working environment can", "ansGr": [ { "ans": [ "lower resistance to other stresses", "true" ] }, { "ans": [ "raise resistance to other stresses", "false" ] }, { "ans": [ "not affect performance", "false" ] } ] }, { "ch": "Environmental stresses are", "ansGr": [ { "ans": [ "caused by noise, fumes, heat and vibration", "true" ] }, { "ans": [ "tolerated by everyone equally", "false" ] }, { "ans": [ "not normally cumulative", "false" ] } ] }, { "ch": "Who has responsibility to building a safety culture?", "ansGr": [ { "ans": [ "Each worker, top to bottom", "true" ] }, { "ans": [ "All maintenance staffs", "false" ] }, { "ans": [ "CEO and management board", "false" ] } ] }, { "ch": "Hypothermia is the medial term for", "ansGr": [ { "ans": [ "low body temperature", "true" ] }, { "ans": [ "normal body temperature", "false" ] }, { "ans": [ "high body temperature", "false" ] } ] }, { "ch": "What does planning ensure?", "ansGr": [ { "ans": [ "there are qualified personnel, tools, equipment, material, maintenance data, and facilities at the right place, at the right time", "true" ] }, { "ans": [ "there are qualified personnel, tools, and facilities at the right place, at the right time", "false" ] }, { "ans": [ "there are tools, equipment, material and facilities at the right place, at the right time", "false" ] } ] }, { "ch": "Planning of personnel concerns", "ansGr": [ { "ans": [ "with respect to number of persons, required qualifications and skills", "true" ] }, { "ans": [ "number of supervisor", "false" ] }, { "ans": [ "number of surporting persons", "false" ] } ] }, { "ch": "Who ensures that the resources are available for staff to carry out tasks?", "ansGr": [ { "ans": [ "the shift supervisor", "true" ] }, { "ans": [ "the management", "false" ] }, { "ans": [ "the staff hiself", "false" ] } ] }, { "ch": "What physical work do maintenance tasks require?", "ansGr": [ { "ans": [ "most tasks require precision with fine control as well as activities requiring strength and gross manipulation", "true" ] }, { "ans": [ "most tasks require precision with fine motor control", "false" ] }, { "ans": [ "most tasks require strength and gross manipulation", "false" ] } ] }, { "ch": "How do we deal with a heavy item which is beyond our physical capability?", "ansGr": [ { "ans": [ "Require and use proper tool", "true" ] }, { "ans": [ "Attempt to lift it ourself and may get injury", "false" ] }, { "ans": [ "Do nothing and handover", "false" ] } ] }, { "ch": "Missing a break in an effort to get a job done within a certain time frame can", "ansGr": [ { "ans": [ "diminishe motor skills, perception, awareness and standards", "true" ] }, { "ans": [ "diminishes awareness and standards", "false" ] }, { "ans": [ "diminishes motor skills and standards", "false" ] } ] }, { "ch": "Repetitive tasks for maintenance staffs typically refer to tasks", "ansGr": [ { "ans": [ "that are performed several times during a shift, or a number of times during a short time period", "true" ] }, { "ans": [ "that are performed several times during a shift", "false" ] }, { "ans": [ "that require strength", "false" ] } ] }, { "ch": "The main danger with repetitive tasks is", "ansGr": [ { "ans": [ "complacency", "true" ] }, { "ans": [ "fatigue", "false" ] }, { "ans": [ "distraction", "false" ] } ] }, { "ch": "Visual inspection can be described as the process to examine and evaluate the condition of systems or components of an aircraft by using", "ansGr": [ { "ans": [ "the eye and also other senses (touch, hearing, smell, etc.)", "true" ] }, { "ans": [ "the eye only", "false" ] }, { "ans": [ "the eye and aids such as magnifiers and borescopes", "false" ] } ] }, { "ch": "What is imporpant concering assessment of what is seen", "ansGr": [ { "ans": [ "training, experience and common sense", "true" ] }, { "ans": [ "experience and common sense", "false" ] }, { "ans": [ "training and experience", "false" ] } ] }, { "ch": "Any complex system can be thought of as having", "ansGr": [ { "ans": [ "a wide variety of inputs", "true" ] }, { "ans": [ "single mechnical input", "false" ] }, { "ans": [ "single electrical power", "false" ] } ] }, { "ch": "What is more important source of guidance for working with complex systems within aircraft", "ansGr": [ { "ans": [ "written procedures and reference material", "true" ] }, { "ans": [ "experience", "false" ] }, { "ans": [ "training and experience", "false" ] } ] }, { "ch": "What is the most natural form of communication?", "ansGr": [ { "ans": [ "Speaking", "true" ] }, { "ans": [ "Non verbal communication", "false" ] }, { "ans": [ "Writing", "false" ] } ] }, { "ch": "The main communication channels in maintenance can be summarized as", "ansGr": [ { "ans": [ "oral- speech; written- documentation; non verbal-wordless cues; and physical cues", "true" ] }, { "ans": [ "oral- speech; written- documentation and physical cues", "false" ] }, { "ans": [ "oral- speech; written- documentation", "false" ] } ] }, { "ch": "The error rate for oral communication in industrial settings is estimated to be around", "ansGr": [ { "ans": [ "01 out of every 30 spoken exchanges", "true" ] }, { "ans": [ "01 out of every 10 spoken exchanges", "false" ] }, { "ans": [ "01 out of every 50 spoken exchanges", "false" ] } ] }, { "ch": "Effective communication is a complex process that simplistically summarized in these:", "ansGr": [ { "ans": [ "04 steps", "true" ] }, { "ans": [ "03 steps", "false" ] }, { "ans": [ "02 steps", "false" ] } ] }, { "ch": "What is the first step of communication ?", "ansGr": [ { "ans": [ "Someone transmits information", "true" ] }, { "ans": [ "Someone else receives that information", "false" ] }, { "ans": [ "That receiver understands the information", "false" ] } ] }, { "ch": "What is the last step of effecctive communication ?", "ansGr": [ { "ans": [ "The receiver confirms to the transmitter that they have received, and understood the information", "true" ] }, { "ans": [ "Someone else receives that information", "false" ] }, { "ans": [ "That receiver understands the information", "false" ] } ] }, { "ch": "When you are the sender of a message,", "ansGr": [ { "ans": [ "make sure the receiver has understood it", "true" ] }, { "ans": [ "make sure the receiver has received it", "false" ] }, { "ans": [ "make sure the receiver has informed it", "false" ] } ] }, { "ch": "Effective communication at shift handover should be", "ansGr": [ { "ans": [ "repeated via more than one form", "true" ] }, { "ans": [ "written only", "false" ] }, { "ans": [ "verbal", "false" ] } ] }, { "ch": "What constitutes a good work handover", "ansGr": [ { "ans": [ "A written and verbal account of the work done", "true" ] }, { "ans": [ "A written documentation of the work done", "false" ] }, { "ans": [ "A verbal account of the work done", "false" ] } ] }, { "ch": "The shift handover process is defined", "ansGr": [ { "ans": [ "in the Maintenance Organization Exposition (MOE)", "true" ] }, { "ans": [ "in the Aircraft Manufacturer Manual", "false" ] }, { "ans": [ "in the Component Manual", "false" ] } ] }, { "ch": "What must the management provide to ensure effective shift handover?", "ansGr": [ { "ans": [ "ample shift overlap time, adequate job aids and dedicated facilities for the handovers to take place", "true" ] }, { "ans": [ "adequate job aids and dedicated facilities for the handovers to take place", "false" ] }, { "ans": [ "ample shift overlap time and adequate job aids", "false" ] } ] }, { "ch": "The most effective way to exchange detailed information related to individual jobs and tasks for the affected incoming and outgoing personnel is", "ansGr": [ { "ans": [ "to go over the task issues while examining the actual jobs on the hangar floor or at the workplace", "true" ] }, { "ans": [ "by records on taskcards", "false" ] }, { "ans": [ "by handover sheet", "false" ] } ] }, { "ch": "What is the most important means of communication in aircraft maintenance engineering", "ansGr": [ { "ans": [ "Written", "true" ] }, { "ans": [ "Implicit", "false" ] }, { "ans": [ "Verbal", "false" ] } ] }, { "ch": "The information conveyed between teams at shift handover usually includes", "ansGr": [ { "ans": [ "Tasks that have been completed, tasks in progress and tasks to be carried out", "true" ] }, { "ans": [ "Tasks that have been completed and staffs performed tasks", "false" ] }, { "ans": [ "Tasks to be carried out", "false" ] } ] }, { "ch": "It is always necessary to keep the record of work up to date because of", "ansGr": [ { "ans": [ "shift change, a rest break, illness, the need to move to another more urgent task, etc", "true" ] }, { "ans": [ "shift change, handover to other staff", "false" ] }, { "ans": [ "a rest break, illness", "false" ] } ] }, { "ch": "The paperwork normally associated with scheduled tasks may have been written by", "ansGr": [ { "ans": [ "the manufacturer, maintenance organization or the operator of the aircraft", "true" ] }, { "ans": [ "the manufacturer, the maintenance organization", "false" ] }, { "ans": [ "the ownner of the aircraft", "false" ] } ] }, { "ch": "Task cards break down jobs in to discrete stages", "ansGr": [ { "ans": [ "It may be used be used as a handover document in ideal case", "true" ] }, { "ans": [ "It is designed to be used as a handover document", "false" ] }, { "ans": [ "It could not be the handover", "false" ] } ] }, { "ch": "The PEAR model of human factors takes into account", "ansGr": [ { "ans": [ "People, Environment, Actions and Resources", "true" ] }, { "ans": [ "People, Efficiency, Actions and Resources", "false" ] }, { "ans": [ "People, Environment, Actions and Relocation", "false" ] } ] }, { "ch": "The SHEL model of human factors takes into account.", "ansGr": [ { "ans": [ "Software, hardware, environment and liveware", "true" ] }, { "ans": [ "Software, hardware, efficiency and liveware", "false" ] }, { "ans": [ "Software, hardware, environment and location", "false" ] } ] }, { "ch": "Human errors can be divided into", "ansGr": [ { "ans": [ "unintended actions and intended actions", "true" ] }, { "ans": [ "slip and lapses", "false" ] }, { "ans": [ "error and violation", "false" ] } ] }, { "ch": "Examples not using a torque wrench but instead judging torque by feel are", "ansGr": [ { "ans": [ "routine violation", "true" ] }, { "ans": [ "error", "false" ] }, { "ans": [ "lapse", "false" ] } ] }, { "ch": "On a task that is complex, an engineer uses his own procedures due to pressure. This is legally termed", "ansGr": [ { "ans": [ "routine violation", "true" ] }, { "ans": [ "initiative", "false" ] }, { "ans": [ "modification", "false" ] } ] }, { "ch": "A signature put in the wrong place is considered as", "ansGr": [ { "ans": [ "slip of pen", "true" ] }, { "ans": [ "mistake", "false" ] }, { "ans": [ "violation", "false" ] } ] }, { "ch": "A checklist item missed is considered as", "ansGr": [ { "ans": [ "slip of pen", "true" ] }, { "ans": [ "lapse", "false" ] }, { "ans": [ "violation", "false" ] } ] }, { "ch": "What may cause slip?", "ansGr": [ { "ans": [ "Awareness", "true" ] }, { "ans": [ "Complacency", "false" ] }, { "ans": [ "Memory", "false" ] } ] }, { "ch": "What may cause lapse?", "ansGr": [ { "ans": [ "Memory", "true" ] }, { "ans": [ "Awareness", "false" ] }, { "ans": [ "Complacency", "false" ] } ] }, { "ch": "Forgetting to remove tools or rigging devices at the end of a job", "ansGr": [ { "ans": [ "lapse", "true" ] }, { "ans": [ "violation", "false" ] }, { "ans": [ "mistake", "false" ] } ] }, { "ch": "Forgetting to close hatches", "ansGr": [ { "ans": [ "lapse", "true" ] }, { "ans": [ "mistake", "false" ] }, { "ans": [ "slip", "false" ] } ] }, { "ch": "Mistakes are a type of error where the problem has occurred during", "ansGr": [ { "ans": [ "thingking", "true" ] }, { "ans": [ "doing", "false" ] }, { "ans": [ "inspecting", "false" ] } ] }, { "ch": "Select the wrong work card to conduct a specific job is considered as", "ansGr": [ { "ans": [ "mistake", "true" ] }, { "ans": [ "lapse", "false" ] }, { "ans": [ "slip of pen", "false" ] } ] }, { "ch": "In the 'slips, lapses and mistakes' definition of errors, a mistake would typically occur at the", "ansGr": [ { "ans": [ "planning stage", "true" ] }, { "ans": [ "execution stage", "false" ] }, { "ans": [ "storage (memory) stage", "false" ] } ] }, { "ch": "A staff is working on a wing and kicks a spanner off into an engine cowl and breaks a sensor. This is", "ansGr": [ { "ans": [ "skill based error", "true" ] }, { "ans": [ "rule based error", "false" ] }, { "ans": [ "knowledge based error", "false" ] } ] }, { "ch": "A staff pushed in a pulled cockpit circuit breaker without first stopping to check the cockpit control settings. This is", "ansGr": [ { "ans": [ "rule based error", "true" ] }, { "ans": [ "knowledge based error", "false" ] }, { "ans": [ "skill based error", "false" ] } ] }, { "ch": "An apprentice was spraying solvent to clean an engine with the AC power on. This is", "ansGr": [ { "ans": [ "knowledge based error", "true" ] }, { "ans": [ "skill based error", "false" ] }, { "ans": [ "rule based error", "false" ] } ] }, { "ch": "Maintenance Error Decision Aid (MEDA) is based on", "ansGr": [ { "ans": [ "Mechanics don’t intend to make mistakes", "true" ] }, { "ans": [ "Management can NOT fix the factors that contribute to errors", "false" ] }, { "ans": [ "Errors NOT result from a variety of workplace factors such as unclearly written manuals, poor communication", "false" ] } ] }, { "ch": "Who devevoped MEDA?", "ansGr": [ { "ans": [ "Boeing Commercial Airplanes", "true" ] }, { "ans": [ "An aircraft operator", "false" ] }, { "ans": [ "An AMO", "false" ] } ] }, { "ch": "How many are phases of MEDA", "ansGr": [ { "ans": [ "5", "true" ] }, { "ans": [ "4", "false" ] }, { "ans": [ "3", "false" ] } ] }, { "ch": "MEDA stands for", "ansGr": [ { "ans": [ "Maintenance Error Decision Aid", "true" ] }, { "ans": [ "Maintenance Equipment Dedevelope Aid", "false" ] }, { "ans": [ "Maintenance Error Develop Accessment", "false" ] } ] }, { "ch": "JHA stands for", "ansGr": [ { "ans": [ "Job Hazard Analysis", "true" ] }, { "ans": [ "Job Human Analysis", "false" ] }, { "ans": [ "Job Health Aids", "false" ] } ] }, { "ch": "Job Hazard Analysis is a technique that focuses on job tasks as a way to identify hazards", "ansGr": [ { "ans": [ "before they occur", "true" ] }, { "ans": [ "when they occur", "false" ] }, { "ans": [ "after they occur", "false" ] } ] }, { "ch": "A hazard if left uncontrolled, can result in", "ansGr": [ { "ans": [ "an injury or illness", "true" ] }, { "ans": [ "an injury", "false" ] }, { "ans": [ "an illness", "false" ] } ] }, { "ch": "Job Hazard Analysis focuses on the relationship between", "ansGr": [ { "ans": [ "the worker, the task, the tools, and the work environment", "true" ] }, { "ans": [ "the worker, the task and the tool", "false" ] }, { "ans": [ "the worker and the work environment", "false" ] } ] }, { "ch": "After identifying the hazard have to be", "ansGr": [ { "ans": [ "eliminating or controlling", "true" ] }, { "ans": [ "eliminating", "false" ] }, { "ans": [ "controlling", "false" ] } ] }, { "ch": "How many phases has Job Hazard Analysis", "ansGr": [ { "ans": [ "5", "true" ] }, { "ans": [ "4", "false" ] }, { "ans": [ "3", "false" ] } ] }, { "ch": "What is the first phase of JHA Job Hazard Analysis", "ansGr": [ { "ans": [ "Involve the team", "true" ] }, { "ans": [ "Conduct a preliminary job review", "false" ] }, { "ans": [ "Outline the steps or tasks", "false" ] } ] }, { "ch": "What is the last phase of JHA Job Hazard Analysis", "ansGr": [ { "ans": [ "Outline the steps or tasks", "true" ] }, { "ans": [ "Review accident history", "false" ] }, { "ans": [ "List, rank, and set priorities for hazardous jobs", "false" ] } ] }, { "ch": "What is PPE?", "ansGr": [ { "ans": [ "Personal Protective Equipment", "true" ] }, { "ans": [ "Personal Preserved Equipment", "false" ] }, { "ans": [ "Private Protective Exit", "false" ] } ] }, { "ch": "In the JHA what is the last step in protecting against workplace hazards?", "ansGr": [ { "ans": [ "to use Personal Protective Equipment (PPE)", "true" ] }, { "ans": [ "to eliminate all hazards completely", "false" ] }, { "ans": [ "to control all hazards at acceptable level", "false" ] } ] }, { "ch": "What is an emergency?", "ansGr": [ { "ans": [ "An injury to oneself or to a colleague and a situation that is inherently dangerous, which has the potential to cause injury ( such as a fire)", "true" ] }, { "ans": [ "A situation that is inherently dangerous, which has the potential to cause injury (such as a fire)", "false" ] }, { "ans": [ "An injury to oneself or to a colleague", "false" ] } ] }, { "ch": "How to prepare for emergencies correctly?", "ansGr": [ { "ans": [ "to have in place: planning, attitude, supplies and communications", "true" ] }, { "ans": [ "to have in place: planning, supplies, and communications", "false" ] }, { "ans": [ "to have in place: supplies and communications", "false" ] } ] }, { "ch": "The right supplies include such as", "ansGr": [ { "ans": [ "emergency first aid kits", "true" ] }, { "ans": [ "specific plans for various types of accidents", "false" ] }, { "ans": [ "emergency contact information", "false" ] } ] }, { "ch": "What should be first step after an emergency generally?", "ansGr": [ { "ans": [ "Get to a safe place", "true" ] }, { "ans": [ "Call for help", "false" ] }, { "ans": [ "Know the location of emergency equipment.", "false" ] } ] }, { "ch": "DANGER signs use color", "ansGr": [ { "ans": [ "red, black and white", "true" ] }, { "ans": [ "green, blue and white", "false" ] }, { "ans": [ "yellow and black", "false" ] } ] }, { "ch": "CAUTION signs are generally", "ansGr": [ { "ans": [ "yellow and black", "true" ] }, { "ans": [ "red, black and white", "false" ] }, { "ans": [ "green and blue", "false" ] } ] }, { "ch": "Which recommendations are more effective in warning sign?", "ansGr": [ { "ans": [ "Positive", "true" ] }, { "ans": [ "Negative", "false" ] }, { "ans": [ "Neutral", "false" ] } ] }, { "ch": "What should you do when working in hazardous area", "ansGr": [ { "ans": [ "Work in accordance with safety instruction", "true" ] } ], "ref": "B. Refuse to work" }, { "ch": "Staffs often work on raised platforms, ladders etc. What dangers can this contribute to", "ansGr": [ { "ans": [ "Ladder may slip and man falls", "true" ] }, { "ans": [ "Two workers may be carrying out maintenance on the same platform", "false" ] }, { "ans": [ "Staging may be made of wood", "false" ] } ] }, { "ch": "Red color used in", "ansGr": [ { "ans": [ "Danger sign", "true" ] }, { "ans": [ "Caution sign", "false" ] }, { "ans": [ "Information sign", "false" ] } ] }, { "ch": "Blue or Green color used in", "ansGr": [ { "ans": [ "Information sign", "true" ] }, { "ans": [ "Danger sign", "false" ] }, { "ans": [ "Caution sign", "false" ] } ] }, { "ch": "What do you do when someone is hypothermic", "ansGr": [ { "ans": [ "Get him/her out of the cold and warm them up", "true" ] }, { "ans": [ "Feed them sweet things because of their diabetes", "false" ] }, { "ans": [ "Give them a drink because of dehydration", "false" ] } ] } ]